Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
Visit NCR.com/Silver
Browse by categories
-
Welcome
-
NCR Silver
-
Silver Commerce
-
NCR Silver Pro Restaurant Edition
-
System Requirements
-
+
Settings Menu
-
+
Hardware Setup
-
+
iPad
-
Silver Server
-
+
Connectivity
-
+
Taxes
-
+
Menu
-
Order Entry
-
Takeout & Delivery
-
Online Ordering
-
Employees & User Roles
-
+
Manager
-
Multiple Stores
-
+
Reporting
-
Customers
-
House Accounts
-
Email Marketing
-
+
Loyalty Programs
-
Survey
-
Social Media
-
Silver Pro Release Notes
-
User Guides
-
System Requirements
-
NCR Console
-
Silver Pro Restaurant
-
Applying a Discount
For Point of Sale, learn how to apply a discount to a menu item on the guest check or to the entire guest check.
July 22, 2021
-
Working with Closed Checks
Learn how to work with closed checks at the point of sale.
July 20, 2021
-
Working with Gratuities
For NCR Silver Pro Restaurant, learn to add, change, and remove a gratuity from a guest check.
July 20, 2021
-
Splitting a Guest Check
For NCR Silver Pro Restaurant, learn how to split a check by seats or equal amounts and to split an item for the table.
December 22, 2020
-
Printing a Guest Check
For NCR Silver Pro Restaurant, learn how to print a copy of the guest check.
December 22, 2020
-
Checking a Gift Card Balance
For NCR Silver Pro Restaurant, learn how to check a gift card balance on the POS.
December 22, 2020
-
Adding Money to a New or Existing Gift Card
For NCR Silver Pro Restaurant, learn how to load or reload funds to a gift card.
December 22, 2020
-
Converting a Dine In Order to a Takeout or Delivery Order
For NCR Silver Pro Restaurant, learn how to convert a dine in order to a takeout or delivery order.
December 22, 2020
-
Using EMV on the POS
For NCR Silver Pro Restaurant, learn how to close a guest check when using EMV.
December 22, 2020
-
Using Charges
For NCR Silver Pro Restaurant, learn how to apply and edit charges on the POS.
December 22, 2020
-
Entering a Table Service Order
For NCR Silver Pro Restaurant, learn how to enter an order in table service mode.
December 21, 2020
-
Logging in to the POS
For NCR Silver Pro Restaurant, learn how to log in to the POS.
December 21, 2020
-
Working with Items
Learn how to work with items, modifiers, and variations.
December 21, 2020
-
Working with Customer Information
For NCR Silver Pro Restaurant, learn how to assign a new or existing customer to the guest check, to edit customer information on the POS, and to remove a customer from a guest check.
February 26, 2019
-
Reprinting or Emailing a Receipt
For NCR Silver Pro Restaurant, learn how to reprint a receipt or to send the receipt as an email message to the customer.
February 26, 2019
-
Closing a Guest Check
For NCR Silver Pro Restaurant, learn how to close a guest check to cash, credit card, and gift card.
March 27, 2018
-
Ending a Shift
For NCR Silver Pro Restaurant, learn how to end a financial shift and a labor shift.
August 28, 2017
-
Working with Tables and Tabs in Table Service
For NCR Silver Pro Restaurant, learn how to start a table, add seats to a table, take ownership of a table, and start a guest check as a TAB.
August 28, 2017
-
Starting and Ending a Break
In Silver Pro Restaurant, you can start and end a break.
August 14, 2017
-
Receiving Payment For a House Account at the POS
For NCR Silver Pro Restaurant, learn how to receive payment for a house account at the POS.
May 23, 2016
-
Item Availability
For NCR Silver Pro Restaurant, learn how to set item availability at the POS.
May 23, 2016
-
Using the Scale
For NCR Silver Pro Restaurant, learn how to use the scale with the POS.
November 11, 2015
-
Performing Refunds
Learn how to refund a guest.
February 17, 2015
-
Adjusting a Tip
For NCR Silver Pro Restaurant, learn how to adjust a tip prior to or after closing the check.
February 16, 2015
-
Saving a Credit Card to a Guest Check
For NCR Silver Pro Restaurant, learn how to save a credit to a guest check to allow the customer to run a tab.
February 16, 2015
-
Applying a Tax Exemption
For NCR Silver Pro Restaurant, learn how to apply a tax exemption to the guest check.
February 16, 2015
-
Deleting a Guest Check
Learn how to delete an entire guest check.
February 16, 2015
-
Transfer Tabs, Tables, and Guests
Learn how to transfer a... (1) tab to a table; (2) table to a tab; (3) guest to another table or tab; (4) party to another table; (5) split check to another table or tab
February 16, 2015
