Questions?
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative

Visit NCR.com/Silver

Both
NCR Silver
NCR Silver Pro

Browse by categories

Welcome

NCR Silver

Silver Commerce

NCR Silver Pro Restaurant Edition

NCR Console

Silver Pro Restaurant

POS App Home Screen/Main Menu

To access the POS app Home screen, tap User-added image on the Ticket screen.

From the Home screen, you can access Point of Sale, Item Lookup, and Customer Lookup functions, review settings and session details, change selling locations, connect to the Back Office to manage your store, log out of the POS, and access this Help system.

Tap to display the Settings screen.
Tap to display session details.

User-added image

Tap to the right of Selling location on the session Details screen to change selling locations if you sell from multiple locations.
Check your internet access by looking at the connection icon or at the top of the screen.
Tap Point of Sale to start a ticket.
Tap Other functions and then tap:
- Tap Item Lookup to find an item.
- Tap Customer Lookup to find a customer record or enter a new one.
- Tap Time Clock to view view today's time clock activity.
Tap Logout to log out of the POS app.
Tap Back Office to manage your store. (authorized users only).

Understanding Icons on the Home Screen

Icon	Meaning
	This indicator, which appears at the top of the POS Home screen and the Point of Sale screen lets you know that your POS device is actively connected to the internet
	This indicator, which appears at the top of the POS Home screen and the Point of Sale screen lets you know that your POS device is not actively connected to the internet. Check your device's WiFi settings. Check your internet connection. You can continue to process transactions while offline, but you may not be able to process credit until your connection is restored.
	This indicator, which appears at the bottom of the POS Home screen, lets you know that either your bar code scanner or credit card reader is not connected to your POS device.
	This indicator, which appears at the bottom of the POS Home screen, lets you know that either your bar code scanner or credit card reader is connected to your POS device.
	This indicator, which appears at the top of the POS Home screen, notifies you of any printers that are not online.