December 13, 2016
If you are using NCR Console’s Employee Management, employees with proper user permissions can request time off or shift coverage (see the User Permissions help). Scheduling request features in NCR Console make it easy to track, approve or decline requests. All requests for time off will appear within the alerts box of your Console Dashboard.
To approve or reject Time Off requests:
Click Unavailability Received within the alerts box of the dashboard to bring up the alert.
Click the here link within the alert
Any pending requests (for the date range shown at the top of the page) will be reflect below
Go to the Store tab and click Labor
Click Employee Availability
Click More Options
Click Pending Requests
Click the request you wish to view
You will have three options.
Click Approve to approve the request, which will automatically be reflected in the work schedule
Click Reject to reject the request
Click Go Back to go back to the previous screen
You will be asked to confirm your request. Click OK
The request will now reflect a status of Approved
If the request is rejected it will show a status of Rejected
Responding to a shift coverage request is very similar to the time off request. To approve or reject Shift Coverage requests:
Click Request to Cover Shift Received on the dashboard alerts
Click the here link within the alert
You will be taken directly to the work schedule. Any shift change requests will be highlighted in blue on the schedule
Click any shift(s) highlighted in blue to see that specific request
Click View Request
Click Approve to approve the request. The schedule will be automatically updated to reflect the change
You will need to communicate the schedule out after changes are made (see Communicating Schedules training module for more information). If you reject the request you will be asked to confirm your choice
Click OK. No changes will be made to the schedule if the request is rejected