Clearing a Ticket

In some cases, an employee may be required to clear a sale to start a new ticket. Employees must have Void Ticket user role permissions on the POS to clear a ticket. Follow these steps to clear the current ticket/sale:

1. Do one of the following:

   • iPad Users:  Tap Clear ticket at the bottom of the Ticket  screen.

   • iPhone/iPod Touch Users:  Tap the   button near the bottom-left corner of the Ticket screen and then tap Void ticket.

2. Tap Yes to confirm clearing the ticket.

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